Terms & Conditions

Privacy Policy

Private Information collected by Pivot Netball Academy will remain classified and not be used for undisclosed reasons. Personal details will remain on the Pivot Netball Academy database only.

Payment / Refund / Cancellation Policy

Payment for all clinics hosted by Pivot Netball Academy are to be made at the time of registration. Once payment is received, a confirmation receipt outlining clinic details and information will be sent via email. Refund / Cancellation Policy – Please select carefully as refunds are not given for change of mind purchases. If your child is unable to attend due to medical reasons, please submit a medical certificate and contact Pivot Netball Academy on 0429698384, to apply for a full refund.

Customer Satisfaction

If you are not satisfied with the level of service received from Pivot Netball Academy, please notify jula@pivotnetball.com.au within 48 hours of the clinic ending to discuss grievances. Please provide a detailed letter highlighting concerns. Pivot Netball will consider all grievances on an individual basis.